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Mobile App Product Manager (Hybrid)

Mobile App Product Manager (Hybrid)

  • Central Location, Orlando, Florida, United States, 32821
  • Digital Marketing
  • Full Time
  • Travel + Leisure Co.

Put the World on Vacation

At Panorama our mission is simple: to put the world on vacation. As the world’s foremost membership travel business and part of Travel + Leisure Co., we bring a broader perspective through our brands, including RCI, the largest vacation exchange company, 7Across, Love Home Swap, the Registry Collection, @Work International, and the Alliance Reservations Network. Together we’re shaping the future of the travel industry as we deliver new vacation possibilities.

Travel + Leisure Co. is currently seeking a Mobile App Product Manager local to Orlando, FL to join a dynamic business team responsible for driving rich and engaging digital products for our customers/owners. This is a hybrid role; in office Monday, Tuesday, and Wednesday/work from home Thursday, Friday. We are looking for a Product Manager that will help us build our Mobile App program. This is a high-visibility role with strong opportunities to innovate and change how our owners/customers interact with us digital in this a new channel.

This position will be dedicated to mobile app experiences, leading the Mobile App product roadmap and strategy, feature definition, evolution, quality, and business delivery for mobile applications. You would be responsible for launching and growing a new Mobile App from the ground up.  You will collaborate with the digital product team, digital leadership, and key business stakeholders to set product strategy, prioritize features, build consensus, and coordinate product schedules.  You will also work with product marketing, marketing communications and analytics teams to help define the go-to-market strategy and KPIs for each feature release by providing key product and market insights. 

This role will require working closely with cross-functional business teams including, but not limited to, Club Management, Owner Services, Resorts, Brand, Communications, Social Media, Sales, Marketing, Digital Analytics.  As the product manager, you will need to bridge the business needs with IT technical feasibility to define actionable tasks. 

The Digital Product Manager will excel at detail oriented projects delivered through an agile methodology, enjoys solving complex problems, can manage changing priorities, performs well under pressure and time constraints, works well both independently and in a collaborative team environment, and takes pride in accurate delivery and best in class customer/owner experiences.

Responsibilities include, but are not limited to:

  • Managing all aspects of mobile application product development, including researching new technologies and trends, creating specifications, designing prototypes, and testing products (40% time)

  • Set out the sprint cycle, lead the sprint planning, and define KPIs, including the creation of user stories for App development and overseeing the development. Summarize and present back all findings of each sprint cycle to the relevant senior stakeholders in a show and tell set up. (20% time)

  • Ensure proactive resourcing of appropriate team members based on scope of requests, develop schedules for timely completion, and assign work.  (10% time)

  • Work with the Sr. Director, Digital Products to develop a roadmap for digital products to illustrate our vision and plan into the future. (10% time)

  • Work with the marketing teams on developing product positioning and go to market strategy. (10% time)

  • Work with the analytics team to define metrics for Mobile App features and functionality to drive priorities and recap the performance against initial sprint expectations (5% time)

  • Performs other duties as needed (5% time)

Travel Requirements

  • Limited travel throughout the year up to 25%.  Occasional travel to perform usability testing, meet with vendors, or attend conferences may be required.

Minimum Requirements and Qualifications

Education

  • BA/BS Marketing, Business, Computer Science, or Engineering. Technical undergraduate education with business/product management professional experience will be considered. Preference to MBA and/or equivalent work experience.

Training requirements

  • Certified SCRUM Product Owner Certification a plus but not required.

Knowledge and skills                                                                               

  • Successful track record of delivering high quality iOS and/or Android products

  • Strong technical understanding of mobile technologies and the process of releasing and updating apps through iTunes Connect and/or Google Play.

  • Ability to successfully lead across organizational boundaries, including strong relationship management skills

  • Demonstrated success managing web and mobile projects that require in-depth partnership with IT/technical counterparts and integration with back-end systems/data

  • Demonstrated leadership qualities and ability to lead diverse and cross functional groups, including outside vendors

  • Strong team orientation, both internal and external, with the ability to coach and mentor regardless of reporting relationships

  • Product management in hospitality, eCommerce and/or Information Technology

  • Proven project management and analytical skills

  • Ability to present to executive level leadership – must be able to flex presentation content and approach based on audience type

  • Financial analysis, financial root cause investigation and development of solutions/action plans to minimize risks and take advantage of opportunities

  • Excellent interpersonal and negotiation skills

  • Ability to analyze issues, develop and deploy solutions within a dynamic environment

  • Ability to prioritize and manage multiple assignments simultaneously

  • Excellent written and oral communication skills, including speaking in front of small and large groups

  • Strong time and project schedule management skills required to consistently meet deadlines and ensure preparedness for launch or implementation of products, services, or initiatives

  • Well organized, strong administrative and detail-oriented skills

Technical Skills

  • Experience with Microsoft Suite

  • Experience with Content Management System (CMS)

  • Experience using project management tools (Jira, Basecamp, VersionOne, etc.)

  • Experience managing and estimating projects

Job experience

  • Minimum 5 years of experience in digital product management to include mobile application development.

  • 2-3 years of experience translating business strategy and analysis into consumer facing digital products

  • 1-2 years of experience in Agile product management

Experience equivalent to the education requirement may be accepted in lieu of the education requirement.

A Place for Everyone

Hospitality is at the heart of all we do at Travel + Leisure Co., including how we treat each member of our growing community. Here, you’ll find a team that’s inclusive, values diversity, and is built on a foundational respect for people from all over the world.

We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to mycareer@wyn.com, including the title and the location of the position for which you are applying.

Job Requisition: R-53292

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