Landscape, Nature, Outdoors, Scenery, Panoramic, Architecture, Building, Hotel, Resort, Water

General Manager

  • Corner of Wentworth Avenue & Goulbourn Street, Armour Square, Sydney, New South Wales, Australia, 2001
  • Resort Management
  • Full Time

We Put the World on Vacation

At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club and the brand new Sports Illustrated Resorts. Our more than 19,000 associates put the world on vacation at more than 270 vacation club resort locations across the globe. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

About the Role

Club Wyndham Sydney is seeking an exceptional leader to become our new General Manager. Opportunities like this don’t come up very often, with the last General Manager being in the role for 5 years!

Located in the heart of it all, Club Wyndham Sydney boasts 120 luxurious apartments. Our prime location offers guests and owners a chance to experience a true cosmopolitan life, with Sydney Harbour, Chinatown, the CBD, and Surry Hills all within walking distance.

Reporting to the Area General Manager, this is a varied and challenging role. The General Manager is responsible for the daily operational success of the hotel, planning, implementing and monitoring sales and marketing strategies as well as coaching, mentoring, motivating and developing staff. This is a hands on position, ideally suited to a hospitality professional, who has proven hotel operational knowledge and experience as well as the ability to effectively interact with guests and lead the team by example.  

This is your chance to lead a vibrant and dynamic property in one of the world’s most iconic cities. Club Wyndham Sydney provides a unique blend of urban sophistication and cultural richness, ensuring an unparalleled experience for our guests 

About You

This rare opportunity would suit a self-confident, motivated Hospitality professional with experience in managing hotel rooms, a proven operational knowledge of all hotel departments and experience from working in numerous business models. A people manager who leads by example and thrives on providing exceptional customer service.    

To be considered for this position, you must be able to demonstrate the following attributes;

  • Proven experience in a similar position preferably with a global hospitality company,
  • Comprehensive commercial knowledge and understanding of the hospitality sector including a strong background in management of facility and assets
  • Self starter, exhibiting initiative, confidence, professionalism & good judgement
  • Results and target driven, with strong financial and business acumen and ability to make sound decisions to ensure the hotel operates efficiently
  • Great attention to detail with effective time management and ability to multi-task and work on a number of initiatives and projects, often under pressure
  • Effective leadership, organisational and interpersonal communication skills
  • People management in recruiting, driving, and supporting teams to ensure a high performing team-culture, including an extensive portfolio in successful coaching, mentoring and development.
  • Ability to build strong, positive professional relationships with internal and external clients and passion for delivering exceptional customer service
  • Strong negotiation and influencing skills
  • Display an open friendly manner and positive attitude with Impeccable presentation standards
  • Competent in Microsoft Office applications and Property Management Systems (Opera preferred)
  • Relevant Business tertiary qualifications desirable

How You Benefit

  • International Hotel Group
  • Partner of Wyndham Hotel and Resort Group
  • Subsidised Private Health Insurance (Upon completion of Probation)
  • Generous and achievable incentive program’s
  • Birthday Leave to enjoy your special day
  • Worldwide Staff discounts across our hotels and resorts
  • Amazing location, supportive team
  • Career development and opportunity for Australia and International postings
  • Genuine support from the Executive leadership team
  • The ability to join a high functioning and passionate team.

Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com, including the title and location of the position for which you are applying.

Job Requisition: R-90081

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