Water, Sport, Sports, Boat, Transportation, Vehicle, Swimming, Diving, Diver, Outdoors

Resort Manager

Resort Manager

  • 12 Big Muster Drive, Dinner Plain, Victoria, Australia, 3898
  • Resort Management
  • Full Time

We Put the World on Vacation

At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our vacation ownership brands, Club Wyndham, Worldmark, Margaritaville Vacation Club, and Shell Vacations Club, include more than 245 vacation club resort locations across the globe. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

Discover a career fuelled by possibility at Wyndham Destinations - wherever you want to take your career, let's get there together. 

If you are passionate about creating exceptional experiences for both your guests and staff, join our Dinner Plain Mt Hotham team as the Resort Manager today!

How You'll Shine

This is a hands on position ideal for a hospitality professional, who has proven operational knowledge and experience as well as the ability to effectively interact with and service guests. Industry experience or exposure to Vacation Ownership would be highly regarded but not essential. The Resort Manager is responsible for the daily operational success of the resort and interacts with Club Wyndham Owners, Guests, all resort departments, vendors, the community and the corporate office.  

How You'll Be Rewarded

Build your career with a value driven organisation that promotes continual growth and development for its people. Some of our many benefits on offer include:

  • Subsidised Private Health Insurance
  • Professional Development Funding
  • Discounted HSBC Banking & Financial products

What You'll Bring

To be successful in this role, you will be:

  • You will be a Customer Experience superstar with a passion for creating personalised and memorable holiday experiences for our Club Wyndham owners and guests through meaningful conversations
  • Proven experience in leading and engaging a driven team to provide an optimal Customer Experience in a resort environment
  • Operational knowledge and experience in all hotel departments with a strong focus on rooms divisions, revenue and yield management.
  • Ability to build strong relationships with key internal and external stakeholders including Body Corporate
  • Proven experience in driving and achieving top line revenue and bottom line results
  • Eye for detail and an analytical mind
  • Ability to develop a budget and make sound decisions to ensure the hotel operates efficiently
  • Experience in the Sales and Marketing of accommodation
  • Effective leadership, organisational and interpersonal communication skills
  • An open door policy with the ability to train, coach, counsel and develop employees

Where You'll Begin Your Journey

Club Wyndham Dinner Plain Mt Hotham boasts alpine charm and rustic elegance and provides the perfect alpine base to combine wilderness adventures with impeccable hospitality and superb food and wine. Guests can nuggle up in the beautifully appointed classic guest rooms, sit back and enjoy the ambience of the lounge bar by the open fire. Indulge in local delicacies in the restaurant and enjoy a cold beer under the snow gums.

Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com, including the title and location of the position for which you are applying.

Job Requisition: R-48369

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