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Guest Services Associate - Worldmark Las Vegas Boulevard Resort

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Guest Services Associate - Worldmark Las Vegas Boulevard Resort

  • Central Location, Las Vegas, Nevada, United States, 89169
  • Guest Services
  • Full Time
  • Wyndham Destinations

Put the World on Vacation

At Wyndham Destinations our mission is simple: to put the world on vacation. With a spirit of caring, creativity and fun, our teams help families and friends create memories that last a lifetime. As the world’s largest vacation ownership company and part of Travel + Leisure Co., we’re shaping the future of the travel industry.

How You’ll Shine

As a Guest Services Associate, your friendly welcome, excellent service, and contagious smile will play a vital part in making guests’ vacations memorable from registration to checkout. You’ll extend hospitality with heart in everything you do, from sharing information about the resort and nearby attractions to providing room rate quotes and confirming reservations.

Though no two days are the same at Wyndham Destinations, you’ll have the opportunity to:

  • Bring smiles to guests from around the world by providing warm welcomes
  • Guide guests through the registration process, issue unit keys, and provide information about the resort and area attractions
  • Process cash and credit card transactions strictly following established procedures
  • Balance cash receipts, perform bucket checks, and complete other cashier/money handling responsibilities
  • Complete all check-out procedures and verify that the correct charges and credits are reflected in guest folios
  • Reserve and confirm reservations for individuals and/or groups
  • Provide guests with room rate quotes
  • Respond to guest inquiries and concerns as quickly and completely as possible
  • Promote teamwork and quality service through daily communications and coordination with other departments

How You’ll Be Rewarded

  • Medical, Dental, and Vision Insurance
  • Discounted Hotel & Resort Stays
  • Employee Stock Purchase Program
  • Tuition Reimbursement
  • 401K Retirement Savings with Company Match

What You’ll Bring

  • Professional appearance and a positive, can-do attitude
  • Excellent communication skills with the ability to read, write and understand English
  • Ability to solve problems with a minimum of supervision
  • Basic math skills and knowledge of proper cash handling procedures
  • Ability to multitask and work in a fast paced environment
  • Attention to detail and strong organizing skills
  • Basic computer and office skills
  • Hotel hospitality front office system knowledge a plus
  • Ability to work independently or with others as needed
  • High school diploma or equivalent
  • One year of guest services experience in a hospitality environment or one year of customer service experience in a service or retail environment preferred

A Place for Everyone

Hospitality is at the heart of all we do at Travel + Leisure Co., including how we treat each member of our growing community. Here, you’ll find a team that’s inclusive, values diversity, and is built on a foundational respect for people from all over the world.

We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to mycareer@wyn.com, including the title and the location of the position for which you are applying.

Job Requisition: R-43732

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WD_US_WVO Travel + Leisure Co. R-46040 Montgomery. Phoenix. Little Rock. Hartford. Dover. Orlando. Atlanta. Boise. Galena. Indianapolis. Des Moines. Topeka. Frankfort. New Orleans. Augusta. Annapolis. Detroit. St. Paul. Jackson. Springfield. Lincoln. Las Vegas. Manchester. Parsippany. Albuquerque. Asheville. Bismarck. Columbus. Tulsa. Harrisburg. Charleston. Pierre. Nashville. Austin. Salt Lake City. Burlington. Richmond. Madison. Cheyenne Alabama. Arizona. Arkansas. Connecticut. Delaware. Florida. Georgia. Idaho. Illinois. Indiana. Iowa. Kansas. Kentucky. Louisiana. Maine. Maryland. Michigan. Minnesota. Mississippi. Missouri. Nebraska. Nevada. New Hampshire. New Jersey. New Mexico. North Carolina. North Dakota. Ohio. Oklahoma. Pennsylvania. South Carolina. South Dakota. Tennessee. Texas. Utah. Vermont. Virginia. West Virginia. Wisconsin. Wyoming United States Work from home, Montgomery, Alabama, United States, 36101. Work from home, Central City, Phoenix, Arizona, United States, 85001. Work from home, Little Rock, Arkansas, United States, 72201. Work from home, North End, Hartford, Connecticut, United States, 06101. Work from home, Dover, Delaware, United States, 19901. Work from home, Orlando, Florida, United States, 32821. Work from home, Peachtree Center, Atlanta, Georgia, United States, 30301. Work from home, Boise, Idaho, United States, 83701. Work from home, Galena, Illinois, United States, 61036. Work from home, Fountain Square, Indianapolis, Indiana, United States, 46201. Work from home, Capitol Park, Des Moines, Iowa, United States, 50301. Work from home, Topeka, Kansas, United States, 66601. Work from home, Frankfort, Kentucky, United States, 40601. Work from home, New Orleans, Louisiana, United States, 70130. Work from home, Augusta, Maine, United States, 04330. Work from home, Annapolis, Maryland, United States, 21401. Work from home, Detroit, Michigan, United States, 48201. Work from home, Capitol, St. Paul, Minnesota, United States, 55101. Work from home, Jackson, Mississippi, United States, 39201. Work from home, Springfield, Missouri, United States, 65804. Work from home, Lincoln, Nebraska, United States, 68501. Work from home, Las Vegas, Nevada, United States, 89135. Work from home, Manchester, New Hampshire, United States, 03101. Work from home, Greenwood & Hamilton, Parsippany, New Jersey, United States, 07054. Work from home, Albuquerque, New Mexico, United States, 87101. Work from home, Asheville, North Carolina, United States, 28715. Work from home, Bismarck, North Dakota, United States, 58501. Work from home, Columbus, Ohio, United States, 43201. Work from home, Tulsa, Oklahoma, United States, 74008. Work from home, Downtown Harrisburg, Harrisburg, Pennsylvania, United States, 17101. Work from home, Charleston, South Carolina, United States, 29401. Work from home, Pierre, South Dakota, United States, 57501. Work from home, Nashville, Tennessee, United States, 37201. Work from home, Austin, Texas, United States, 73301. Work from home, Rio Grande, Salt Lake City, Utah, United States, 84101. Work from home, Burlington, Vermont, United States, 05401. Work from home, Chamberlayne Industrial Center, Richmond, Virginia, United States, 23218. Work from home, Charleston, West Virginia, United States, 25301. Work from home, Old Market Place, Madison, Wisconsin, United States, 53701. Work from home, Cheyenne, Wyoming, United States, 82001 Legal - General Manager
Put the World on Vacation At Travel + Leisure Co. our mission is simple: to put the world on vacation. We turn vacation inspiration into exceptional travel experiences through nearly 20 of the world’s leading travel brands under Wyndham Destinati...
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