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Overnight Front Desk Agent - WorldMark Moab Resort

  • 1435 North Main Street, Moab, Utah, United States, 84532
  • Resort Administration
  • Full Time

We Put the World on Vacation

Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

Night Auditor
The Night Auditor is responsible for the preparation and disposition of all Night Audit work. The Night Auditor may be responsible for all Front Office functions on the third shift. Complete the Night Audit checklist for computer procedures daily. Balance the day’s work (i.e., movie revenue, telephone postings, valet laundry, servers and desk agent’s paperwork, etc.). Generates all reports as required for Food and Beverage audit. Maintain proper record keeping (i.e., log books, etc.) according to standards. Complete the initial direct bills and place on the Property Accountant's desk. Attach all folio/banquet check backup to the bills. May handle and follow through on all guest requests during the third shift.

How You Will Shine 
As a Guest Services Associate, your friendly welcome, excellent service, and contagious smile will play a vital part in making guests’ vacations memorable from registration to checkout. You’ll extend hospitality with heart in everything you do, from sharing information about the resort and nearby attractions to providing room rate quotes and confirming reservations. 
 
Though no two days are the same at Wyndham, you’ll have the opportunity to: 
 
Bring smiles to guests from around the world by providing warm welcomes 
Guide guests through the registration process, issue unit keys, and provide information about the resort and area attractions 
Process cash and credit card transactions strictly following established procedures 
Balance cash receipts, perform bucket checks, and complete other cashier/money handling responsibilities 
Complete all check-out procedures and verify that the correct charges and credits are reflected in guest folios 
Reserve and confirm reservations for individuals and/or groups 
Provide guests with room rate quotes 
Respond to guest inquiries and concerns as quickly and completely as possible 
Promote teamwork and quality service through daily communications and coordination with other department .

How You'll Be Rewarded:

We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include:

Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.

  • Medical
  • Dental
  • Vision
  • Flexible spending accounts
  • Life and accident coverage
  • Disability
  • Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
  • Wish day paid time to volunteer at an approved organization of your choice
  • 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
  • Legal and identify theft plan
  • Voluntary income protection benefits
  • Wellness program (subject to provider availability)
  • Employee Assistance Program

Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com, including the title and location of the position for which you are applying.

Job Requisition: R-108116

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Thank you for your interest please submit your application on the next page.