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Business Operations Analytics Supervisor

Business Operations Analytics Supervisor

  • Central Location, Orlando, Florida, United States, 32821
  • Business Operations
  • Full Time
  • Wyndham Destinations

Put the World on Vacation

At Wyndham Destinations our mission is simple: to put the world on vacation. With a spirit of caring, creativity and fun, our teams help families and friends create memories that last a lifetime. As the world’s largest vacation ownership company and part of Travel + Leisure Co., we’re shaping the future of the travel industry.

Position Description

As a Business Operations Analytics Supervisor for Wyndham Destinations the person would be responsible for delivering quality support for our Sales and Marketing processes. This person helps drive the success of the business by providing business analyses and analytical solutions to help guide operational decision making.  This person should have excellent verbal and written communication skills and will collaborate with associates across several functions of the business and across all brands, to drive projects and solutions forward. This person is responsible for the implementation and adherence to operational processes and procedures, protection of company assets, deployment of new initiatives, and cultivating partnerships with all teams onsite.

You will be responsible to:

  • Implement new processes to improve efficiency

  • Protect data when interacting with our guests to ensure they receive the best experience with us

  • Protect and audit company assets by consistently adhering to our policies and procedures

  • Understand and leverage various data points to develop recommendations that assist in making business decisions

  • Identify opportunities to improve efficiencies across a variety of business units

  • Ensure your team is up to date on all operational procedures that govern our business

  • Lead and/or coordinate the training of new business initiatives

  • Design and execute daily, weekly, monthly, or quarterly reporting needs while identifying business trends

  • Consistently leverage your resources (your team, leadership, procedural guides, etc.) to provide quick support to questions as they arise and escalate appropriately to leadership

You will partner with:

  • Sales and Marketing teams

  • Human Resources

  • Site Business Operations

Examples of projects you will work on:

  • Help design reporting that provides critical data insights to make business decisions

  • Create development plans for your team members to help elevate their performance

Requirements:

  • Advanced Microsoft Suite skills

  • Flexibility to work on weekends and holidays based on the needs of the business

  • Ability to combine technical expertise with business acumen to create and communicate potential solutions

  • Experience delivering outstanding customer service

  • Experience leading teams or influencing others preferred (not required)

Perks at Work:  Working at Wyndham Destinations comes with many perks! 

Tuition Reimbursement, Medical Benefits, 401K and financial planning resources, Diversity Resource Groups, discounts on travel and much, much more!

In Summary:

You should be an individual that enjoys working in a fast-paced environment, interacting with guests and business partners, and being part of a highly engaged team.  You should be a communicative, reliable, organized person who is not afraid of learning new processes and embraces change.

A Place for Everyone

Hospitality is at the heart of all we do at Travel + Leisure Co., including how we treat each member of our growing community. Here, you’ll find a team that’s inclusive, values diversity, and is built on a foundational respect for people from all over the world.

We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to mycareer@wyn.com, including the title and the location of the position for which you are applying.

Job Requisition: R-57029

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