We Put the World on Vacation

At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our vacation ownership brands, Club Wyndham, Worldmark, Margaritaville Vacation Club, and Shell Vacations Club, include more than 245 vacation club resort locations across the globe. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

Job Summary

This position is responsible for marketing owners checking into our resorts to schedule the guest to virtually meet with member services to discuss their virtual owner update and workshop VIA ZOOM. The coordinator may offer gifts to the guest for participating in the update; discuss resort activity schedules and area information to the guest. Must meet production standards on a weekly/monthly basis. Shifts available between 8am - 9pm **Weekend shifts required**. Career growth opportunities.

Essential Job Responsibilities

Responsibilities include, but are not limited to:

• #1(75% time) Marketing guests to set up virtual meetings with member services to discuss their owner update and workshop. Guest will meet with member services for an update virtually through an iPad.

• #2(15% time) Follow up and respond to guests seeking concierge information or assistance
• #3 (5% time) Attend consistent training classes in order to improve production
• #4 (5% time) Tracks/records of own production and premium gifts that are distributed

Travel Requirements

• ON-SITE POSITION

Education

• High School Diploma or equivalent is required, College Degree is preferred

Knowledge and skills

• Must demonstrate the ability to work under pressure, or possesses good written and oral communication skills
• Able to work independently and as a team player
• Ability to prioritize and organize.
• Proficient in MS Excel, MS Word, general computer skills, and smart devices
• Scheduling flexibility due to business demands.
• Ability to handle a variety of tasks independently while multitasking and maintaining attention to detail.
• Ability to show discretion and good judgment in dealing with internal and external problems.
• Must be able to handle periods of high pressure while maintaining professional composure.
• Positive and enthusiastic attitude
• Excellent verbal communication and listening skills
• Presents oneself as a professional role model
• Problem solving

Job experience

• While 1 to 3 years of sales and or marketing experience is preferred it is not required- We will develop you!

Complexity

Level of decision making authority

Low- Troubleshoot, analyze and resolve issues with marketing support systems

Level of autonomy

Moderately level of autonomy is required once day to day functions are established and trained. Any decision outside of the scope of the normal day to decisions and functions will need to be approved by a manager

Impact of incumbent’s decisions on the organization

Timely and quality volume for booking allows the department to meet their budget.

Accuracy in reporting allows for needed visibility on the performance of all marketing programs and provides the leadership team with the information needed for effective profit-driven business decisions

Travel Requirements

No travel is required outside of the home site’s area

Minimum Requirements and Qualifications

Sales and/or marketing experience is preferred, not required. Must maintain production standards.

Education

• High School Diploma or equivalent is required.

Training requirements

• None

Knowledge and skills

• Clear and concise written and verbal communication skills. Ability to work in a team environment within a shared space.
   

Technical Skills

• Proficient in MS Excel, MS Word, general computer skills and smart devices.

Job experience

• 1 to 3 years of sales and/or marketing experience is preferred, not required.

Experience equivalent to the education requirement may be accepted in lieu of the education requirement.

How You'll Be Rewarded

We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include:

• Medical
• Dental
• Vision
• Spending accounts
• Life and accident coverage
• Disability
• Voluntary income protection benefits
• Wellness program
• Employee Assistance Program
• Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
• 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
• Legal and identify theft

Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com, including the title and location of the position for which you are applying.