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Housekeeping Dispatcher. Kona Coast Resort

Housekeeping Dispatcher. Kona Coast Resort

  • 78-6842 Alii Drive, Kailua Kona, Hawaii, United States, 96740
  • Housekeeping
  • Full Time
  • Wyndham Destinations

Put the World on Vacation

At Wyndham Destinations our mission is simple: to put the world on vacation. With a spirit of caring, creativity and fun, our teams help families and friends create memories that last a lifetime. As the world’s largest vacation ownership company and part of Travel + Leisure Co., we’re shaping the future of the travel industry.

Awarded by Star Advertiser- Wyndham Destinations (Travel + Leisure Co) has been named TOP WORKPLACE in Hawaii!

Now Hiring at our Shell Vacations Club Kona Coast Resort located in Kailua-Kona, Hawaii

How You’ll Shine:

The Housekeeping Dispatcher will support general Resort and Housekeeping/Maintenance operations by answering all incoming calls for housekeeping services, relaying information to the appropriate team member(s) or department and follow up on completion of expectations to ensure prompt and efficient guest satisfaction.

How You'll Make an Impact:

  • Act as direct liaison between resort guests and housekeeping staff.

  • Respond to all incoming guest and front desk requests for housekeeping or maintenance services.

  • Run daily clean/dirty unit reports. Record, delegate and monitor housekeeping productivity for timely completion.

  • Report status of assignments and communicate readiness of units to Front Desk and management.

  • Perform basic clerical assignments.

  • Observe precautions required to protect hotel and guest property, and report damage, theft, and found articles to supervisors.


How You’ll Be Rewarded:

  • Medical, Dental, and Vision Insurance within 30 days of hire.

  • Flexible work schedule options – full, part time, year round and seasonal positions available.

  • Discounted hotel & resort stays PLUS additional travel perks on airfare, car rental, and activities.

  • Generous paid time off including holiday, vacation, and sick time accruals – accrue up to 29 days annually.

  • Tuition Reimbursement up to $6,000 per year.

  • 401K Retirement Savings with company match up to 6%.

  • Health & wellness programs including Health Coaches and incentives.

  • Flexible spending accounts for health and dependent care.

  • Various cultural diversity programs and Diversity Resource Groups (DRGs).

  • Wish Day – 8 hours paid for volunteering for a local organization or charity.

  • Numerous growth and developmental opportunities.

  • A role with purpose - to ensure our guests experience the vacation of their dreams!


What You’ll Bring:

  • Detail oriented with organizational and time management skills.

  • Ability to direct personnel to achieve desired results.

  • Ability to prioritize customer and operational needs and requests.

Keywords: housekeeping dispatcher, housekeeping, cleaning, room attendant

A Place for Everyone

Hospitality is at the heart of all we do at Travel + Leisure Co., including how we treat each member of our growing community. Here, you’ll find a team that’s inclusive, values diversity, and is built on a foundational respect for people from all over the world.

We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to mycareer@wyn.com, including the title and the location of the position for which you are applying.

Job Requisition: R-50032

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