Water, Sport, Sports, Boat, Transportation, Vehicle, Swimming, Diving, Diver, Outdoors

Senior Business Operations Analyst (Hybrid)

Senior Business Operations Analyst (Hybrid)

  • Central Location, Orlando, Florida, United States, 32821
  • Revenue Management - General
  • Full Time
  • Wyndham Destinations

Put the World on Vacation

At Wyndham Destinations our mission is simple: to put the world on vacation. With a spirit of caring, creativity and fun, our teams help families and friends create memories that last a lifetime. As the world’s largest vacation ownership company and part of Travel + Leisure Co., we’re shaping the future of the travel industry.

Job Summary:

As a Senior Business Operations Analyst for Revenue Management at Travel + Leisure this person will be responsible for leveraging data, leading fellow team members in building forecasts and partnering with leadership to create innovative solutions that impact the overall business. This team creates and distributes data surrounding trends, market conditions and any external influences for assigned geographic region(s)/territories. This individual will help lead large scale projects and initiatives including historical trend analyses to drive profit.  They will also act proactively to mitigate risk related to resort occupancy across multiple territories.

Responsibilities include, but not limited to:

  • Synthesize data between multiple systems and reports into a digestible format

  • Identify and help team to quantify business impacts for unforeseen barriers

  • Formally present recommendations based on data analysis to meet revenue goals

  • Foster productive relationships with field and corporate business partners on a daily basis

  • Deliver outstanding customer service and help ensure all department service level agreements are met

  • Identify opportunities and solutions to increase efficiencies and execute change within the team

  • Forecast short and long term impacts to assigned territories 

  • Lead and implement system enhancements related to new business needs/activities

  • Understand and help provide training on varied business models

  • You will partner with: Resort Operations, Sales and Marketing, and Corporate Business

  • Examples of projects: Leading strategies to fill our resorts to drive profitability and acting as team representative in high visibility projects

Minimum Requirements and Qualifications:

Education

  • Bachelor’s degree in business, finance, accounting, or related field

Knowledge and Skills

  • Self-motivated and flexible to shifting priorities

  • Exceptional interpersonal and written/oral communication skills

  • Influence peers to be creative thinkers/problem solvers

  • Detailed oriented and able to multi-task

  • Ability to drive change with internal team and business partners

Technical Skills

  • Advanced Excel skills (i.e. basic formulas, vlookup, pivot tables, etc.)

Job Experience

  • Three (3) years forecasting or revenue management in a multi-property environment; Time Share, Hotel or Travel Industry experience preferred.

Experience equivalent to the education requirement may be accepted in lieu of the education requirement.

A Place for Everyone

Hospitality is at the heart of all we do at Travel + Leisure Co., including how we treat each member of our growing community. Here, you’ll find a team that’s inclusive, values diversity, and is built on a foundational respect for people from all over the world.

We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to mycareer@wyn.com, including the title and the location of the position for which you are applying.

Job Requisition: R-47923

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