Land, Nature, Outdoors, Shoreline, Water, Sea, Person, Coast, Beach, Island

Contract Recruiter - Contact Center

Alert me about jobs like this

Not You?

Thank you for your interest please submit your application on the next page.

Contract Recruiter - Contact Center

  • Central Location, Indianapolis, Indiana, United States, 46032
  • Full Time
  • Travel + Leisure Co.

Put the World on Vacation

At Travel + Leisure Co. our mission is simple: to put the world on vacation. We turn vacation inspiration into exceptional travel experiences through nearly 20 of the world’s leading travel brands under Wyndham Destinations, Panorama, and Travel + Leisure Co. Together we’re shaping the future of the travel industry by creating new possibilities for vacationers. That’s part of what makes our work fun and interesting. Every day is a chance to learn something new and influence the global business.

***This position will be temporarily remote until January 1 while our contact center is closed due to COVID-19. Once the center is reopened, this will be a hybrid role working in center 3 days per week and remote 2 days per week. Successful candidate must be local to Indianapolis area for this reason.

Job Summary:

The Contract Recruiter for our Inbound Contact Center in Carmel, IN will strategically source, identify, screen and refer quality applicants to our hiring managers while supporting our "Hospitality with Heart" culture. This position will be responsible for filling high volume New Hire classes for hourly Inbound Call Center Representative positions.

Responsibilities include, but are not limited to:

  • Partner with hiring managers to determine staffing needs and conduct recruiting strategy meetings to understand candidate profile

  • Perform Full Cycle recruiting for Non Exempt (Hourly) job openings for Inbound Customer Service Representative positions for the contact center

  • Responsible for creating requisitions in ATS (workday), reviewing resumes, prescreening/interviewing candidates, scheduling interviews and partnering with hiring manager through the selection and offer process up to onboarding on Day 1

  • Proactively source and identify talent using traditional and non-traditional resources to identify and attract quality candidates such as posting on job boards, sourcing passive candidates from resume databases, and attending career fairs

  • Actively promote the RCI/Panorama brand and employment opportunities through social media

  • Administer appropriate pre-employment assessments

  • Develop and maintain an excellent relationship with internal and external business partners including human resources 

  • Communicate important employment information during delivery of employment offers (i.e. benefits, compensation, position requirements and expectations, etc.) and keeping candidates engaged and informed leading up to their start date.

Minimum Qualifications:

Job experience

  • 3 - 5 years Non-Exempt Recruiting experience preferably in a high volume call center

  • Demonstrated experience partnering with business leaders and providing full life cycle recruiting for a variety of business service groups

  • Experience recruiting in Indianapolis area and familiar with local sourcing channels

  • Experience recruiting for remote positions a plus

Technical Skills

  • Intermediate to Advanced PC skills in MS Word, Excel, PowerPoint and Outlook

  • Prior experience using recruiting tools such as assessments, virtual interviewing, and for marketing materials

  • Skills in MS SharePoint preferred

  • Proficiency in Applicant Tracking Systems required; workday preferred

  • Ability to conduct Boolean string resume/profile searches

Knowledge and skills

  • Ability to work independently with minimal supervision

  • Ability to be creative in thought to try nonconventional recruitment techniques

  • Competitive spirit, driven to succeed in a goal driven environment

  • Strong elevator pitch when describing the role and company culture to prospective candidates, effectively selling the company's value proposition

  • Demonstrated strong proactive recruiting, sourcing, interviewing, negotiating and networking skills

  • Detail oriented with strong organizational and time management skills

  • Strong attention to detail and effective multitasker

  • Demonstrated flexibility, adaptability and ability to handle pressure

  • Effective relationship building skills.  Able to work with others and communicate effectively to all levels including executive

  • Must be professional and possess a high level of confidentiality

  • Excellent interpersonal, written and verbal communication skills

In some locations around the world, Travel + Leisure Co. manages hotel properties on behalf of a third party owner. At many of those properties, the Hotel owner is the actual employer, and Travel + Leisure Co. provides HR support including recruiting and performance management of executive team members, on behalf of the owner. I understand and agree that, by applying through this site, I may be applying for a position with a company other than Travel + Leisure Co. where Travel + Leisure Co. is serving only as the management company and will not be my actual employer.

Job Requisition: R-32942

Other People Viewed

Guest Service Agent

WD_AU_RESMGT Wyndham Destinations R-35156 Melbourne Victoria Australia 199 William Street, Melbourne, Victoria, Australia, 3000 Guest Services Entry Level
Put the World on Vacation At Wyndham Destinations our mission is simple: to put the world on vacation. With a spirit of caring, creativity and fun, our teams help families and friends create memories that last a lifetime. As the world’s largest va...

Chief Engineer

WD_FJ_WVRAP Wyndham Destinations R-35250 Nadi Fiji Narewa Road, Nadi, Fiji Maintenance Manager
Put the World on Vacation At Wyndham Destinations our mission is simple: to put the world on vacation. With a spirit of caring, creativity and fun, our teams help families and friends create memories that last a lifetime. As the world’s largest va...

HR Officer

WD_PH_WSAPAC Wyndham Destinations R-35615 Clark Freeport Zone Pampanga Philippines 2F-1 Business Center 9, Philexcel Business Park, Clark Freeport Zone, Pampanga, Philippines, 2023 HR - Generalist Entry Level
Put the World on Vacation At Wyndham Destinations our mission is simple: to put the world on vacation. With a spirit of caring, creativity and fun, our teams help families and friends create memories that last a lifetime. As the world’s largest va...
Alert me about jobs like this

Not You?

Thank you for your interest please submit your application on the next page.