Business Operations Coordinator

Put the World on Vacation

At Wyndham Destinations our mission is simple: to put the world on vacation. With a spirit of caring, creativity and fun, our teams help families and friends create memories that last a lifetime. As the world’s largest vacation ownership company and part of Travel + Leisure Co., we’re shaping the future of the travel industry.

Business Operations Coordinator

Our Business Operations department in Nashville, TN is growing and we’re searching for motivated, dynamic individuals to become part of our Business Operations team! For immediate consideration, please contact:

Andy Keesecker (615) 598-8614 Andrea.Keesecker@wyn.com 

Position Description

As a Business Operations Coordinator for Wyndham Destinations this person will be responsible for delivering quality support for our Sales and Marketing processes. This person provides exceptional customer service to all guests and business partners, ensures that operational processes and procedures are met, protects data integrity throughout our systems, and partners with their team and leadership to implement changes or new initiatives. As part of the Business Operations team, this individual helps support the steps to put the world on vacation and make memories of a lifetime!

You will be responsible to:

• Provide exceptional customer service to our guests, business partners, and team
• Identify ways in which to improve our customer service or processes
• Collect and/or validate data when interacting with our guests to ensure they receive the best experience with us
• Manage and protect company assets through all interactions
• Understand and implement operational procedures that govern our business
• Support new initiatives and help teams that are impacted by these changes
• Maintain daily, weekly, monthly, or quarterly reporting needs
• Successfully leverage your resources (your team, leadership, procedural guides, etc.) to provide quick support to questions as they arise

You will partner with:

• Sales and Marketing teams
• Human Resources
• Resort Operations leadership

Examples of projects you will work on:

• Validating data and reporting or answering questions from onsite business partners
• Supporting the integration of new processes and procedures

Requirements:

• Proficient in Microsoft Suite
• Have availability to support the business throughout weekends and holidays
• Experience delivering outstanding customer service, with excitement!

A Place for Everyone

Hospitality is at the heart of all we do at Travel + Leisure Co., including how we treat each member of our growing community. Here, you’ll find a team that’s inclusive, values diversity, and is built on a foundational respect for people from all over the world.

We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to mycareer@wyn.com, including the title and the location of the position for which you are applying.