Corporate Travel Consultant
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Level 7, 1 Corporate Court, Bundall, Queensland, Australia, 4217
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Customer Service - General
We Put the World on Vacation
Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.
ABOUT THE ROLE
Travel Club by Travel and Leisure is part of My Travel Group, a division of the Helloworld network of agencies and based on the sunny Gold Coast.
This is a highly desirable position looking after corporate travel only, but where you will still be part of our greater travel team who focus on retail travel. This role involves booking flights, accommodation, car hire, and transfers for our corporate employees while ensuring compliance with our travel policies. The successful candidate will oversee and optimise our corporate travel program, enforce cost-effective travel guidelines, and build strong relationships with in-house clients by understanding their unique preferences.
Responsibilities also include using Travelport for bookings, managing documentation and accounting in Cross Check Travel, handling travel disruptions, staying current on industry trends, and supporting monthly reporting and credit card reconciliation.
HOW YOU WILL SHINE
To be successful in this role, you will need to be a customer focused individual with excellent attention to detail, extensive experience and ability in Corporate Travel and lots of initiative. You will be a team player who is enthusiastic and results driven and capable of working autonomously with minimal supervision. You will have the desire to provide a high level of customer service and need to have flexibility and the ability to prioritise and work to deadlines in a fast-paced environment.
This is a unique ‘in-house’ position in which you only deal with our Company’s travel requirements both internationally and domestically, you will need to have great personal skills and experience working on Travelport/Galileo and Cross Check Travel.
The successful candidate will have:
- Demonstrated Corporate Travel experience with a high level of competency and accuracy
- Minimum 3 years Corporate Travel experience
- Galileo and Cross Check Travel (preferable)
- Understanding of fares and ticketing and associated guidelines
- Confidence, flexibility and ability to work in a fast-paced environment
- Ability to work under pressure
- Fantastic attitude with a positive, mature and professional approach to work
HOW YOU'LL BE REWARDED
- Great team of travel professionals, with busy, fun working environment
- Competitive salary + superannuation
- Discounted hotel & resort stays globally!
- Flexibility with hybrid office/work from home role
Where Memories Start with You
Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.
We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com, including the title and location of the position for which you are applying.