Nature, Outdoors, Scenery, Land, Landscape, Ice, Mountain, Vegetation, Snow, Cross

Senior Applications Engineer

Senior Applications Engineer

  • Central Location, Orlando, Florida, United States, 32821
  • IT - General
  • Full Time

We Put the World on Vacation

At Travel + Leisure Co., our mission is simple: to put the world on vacation. With a focus on vacation ownership, travel memberships, and exchange programs, we’re shaping the future of leisure travel by creating new possibilities for vacationers. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

The Senior Applications Engineer will be responsible for the end to end delivery and support of applications within the Shared Applications Group. The Sr. Engineer, Applications will be responsible for driving solutions and improving key business processes and will establish and maintain positive business relationships with managers and staff in their functional areas and demonstrate a thorough understanding of the business, processes and priorities. The position will work with business process owners to identify, design and present/drive solutions to enable business process improvements and serve as a trusted advisor and subject matter expert.

This role is a hybrid position that is in office Monday, Tuesday, and Wednesday
 

How You'll Shine:

Responsible for providing exemplary business consultation services relating to a wide variety of initiatives from application enhancements to new application roll outs, to include: analysis, planning, development, testing, and implementing and providing project management services for small to medium projects; providing production support responsibilities to include troubleshooting issues, user training, administration and SDLC process documentation for Incident and Change Management; and Networking with clients and teammates to build and sustain relationships.

  • Providing User Support and training for existing applications.
  • Working with customers to identify and document business requirements.
  • Providing technical specifications, test plans and implementation strategies.
  • Rotational 24x7 production support responsibilities in support for Commercial off the Shelf, Software as a Service and custom developed applications.
  • Adherence to incident management process (includes incident creation/update/closure, RCA and action item follow-up); and performing other duties as assigned.
  • Adherence to SDLC and the ability to lead small and medium projects through the various stages from requirements need through design, testing, and delivery, ensuring that goals or objectives are met according to the business needs.
  • Testing and installation of new software, service packs, cumulative updates.
  • Maintaining documentation, including Governance, coding standards, procedures and process definitions.

What You'll Bring:

  • Bachelor of Computer Engineering or Computer Science. Master of Computer Science or Engineering preferred.
  • 3-5 years experience with ServiceNow Platform: ITSM, ITBM, ITOM, CMDB, Discovery, API development for integrations, Integration Hub, Service Portal, Catalog Performance Analytics, Virtual Agent, Automated Test Framework
  • 3-5 years experience with SharePoint On-Premise, Office 365 including SharePoint, Power Apps, Power Automate, Power BI, One Drive, MS Teams;
  • 3-5 years coding experience with HTML5, CSS, Javascript, MS SQL, Powershell. Glide script, ADO .Net, CSOMITIL best practices, cloud SaaS based applications preferred;
  • 3-5 years experience with Clarity, Integrify, Costar, FM system applications;
  • 3-5 years of experience supporting Commercial off the Shelf Applications and Saas Applications.
  • 3-5 years of experience with SQL Reporting.
  • 3-5 years of experience developing and supporting.NET applications using such technologies as VB.NET, Javascript, JQUERY, and SQL Server.
  • Hands-on, proven expertise and experience with implementations and application support, including off the shelf and SaaS based applications.  Infrastructure background with both cloud and on premise technologies preferred

How You'll Be Rewarded

We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include:

  • Medical
  • Dental
  • Vision
  • Spending accounts
  • Life and accident coverage
  • Disability
  • Voluntary income protection benefits
  • Wellness program
  • Employee Assistance Program
  • Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
  • 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
  • Legal and identify theft

Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com, including the title and location of the position for which you are applying.

Job Requisition: R-53432

Other People Viewed

Room Attendant

WD_AU_RESMGT Wyndham Destinations R-62498 Marcoola Queensland Australia 923 David Low Way, Marcoola, Queensland, Australia, 4564 Housekeeping Entry Level
We Put the World on VacationAt Travel + Leisure Co., our mission is simple: to put the world on vacation. Our vacation ownership brands, Club Wyndham, Worldmark, Margaritaville Vacation Club, and Shell Vacations Club, include more than 245 vacatio...

Houseperson

WD_AU_RESMGT Wyndham Destinations R-62502 Surfers Paradise Queensland Australia 3018 Surfers Paradise Boulevard, Surfers Paradise, Queensland, Australia, 4000 Housekeeping Entry Level
We Put the World on VacationAt Travel + Leisure Co., our mission is simple: to put the world on vacation. Our vacation ownership brands, Club Wyndham, Worldmark, Margaritaville Vacation Club, and Shell Vacations Club, include more than 245 vacatio...

Public Area Cleaner

WD_AU_RESMGT Wyndham Destinations R-62501 Surfers Paradise Queensland Australia 3018 Surfers Paradise Boulevard, Surfers Paradise, Queensland, Australia, 4000 Housekeeping Entry Level
We Put the World on VacationAt Travel + Leisure Co., our mission is simple: to put the world on vacation. Our vacation ownership brands, Club Wyndham, Worldmark, Margaritaville Vacation Club, and Shell Vacations Club, include more than 245 vacatio...

Alert me about jobs like this

Not You?

Thank you for your interest please submit your application on the next page.