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Housekeeping Team Leader

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Housekeeping Team Leader

  • 3018 Surfers Paradise Boulevard, Surfers Paradise, Queensland, Australia, 4000
  • Housekeeping
  • Full Time
  • Wyndham Destinations

Put the World on Vacation

At Wyndham Destinations our mission is simple: to put the world on vacation. With a spirit of caring, creativity and fun, our teams help families and friends create memories that last a lifetime. As the world’s largest vacation ownership company and part of Travel + Leisure Co., we’re shaping the future of the travel industry.

GO WHERE JOY IS IN THE JOURNEY

At Wyndham Destinations, we go further as a team. We believe in the impact of a helping hand and the power of vacations. If you enjoy working in an environment where no two days are the same, join our Surfers Paradise team as the Housekeeping Team Leader today!

How You’ll Shine

As the Housekeeping Team Leader, you will be responsible for ensuring a high standard of service and cleanliness is maintained at all times.

  • Clean hotel rooms to include sleeping quarters, kitchens, bathrooms and living rooms while maintaining housekeeping detail standards

  • Delegate workload to ensure rooms are refreshed in a timely manner

  • Control stock and report discrepancies to the Executive Housekeeper

  • Quality check rooms and liaise with Front Office to release for occupancy

  • Plan and implement weekly rosters in consultation with Housekeeping Manager

  • Observe precautions required to protect resort guests and guest property.

  • Respond appropriately to guest enquiries and concerns to ensure total guest satisfaction, handle guest issues to resolution in effort to improve the guest experience and escalate any outstanding guest inquiry or concern to management.

How You’ll Be Rewarded

Build your career with a value driven organisation that promotes continual growth and development for its people. Some of our many benefits on offer include:

  • professional development funding

  • discounted hotel stays across Australia, Fiji, New Zealand

  • subsidised private health cover*

What You’ll Bring

To be successful in this role, you will be:

  • Previous experience within a similar hotel position

  • A sound understanding of Workplace Health and Safety, including safe chemical handling

  • Strong communication skills

  • An ability to work well independently and in a team environment

  • Have the ability to recognize and solve problems in the workplace

  • Ability to work a flexible schedule, including nights, weekends, public and school holidays.

Where You’ll Begin Your Journey

Our Surfers Paradise resort is located on the picturesque Gold Coast, a relaxing location to unwind, which is renowned for its beautiful coastline, serene canals and enjoyable local attractions. It is the ideal place for enjoying a laidback coastal vibe, endless sunshine and the Gold Coast’s variety of famous attractions.

A Place for Everyone

Hospitality is at the heart of all we do at Travel + Leisure Co., including how we treat each member of our growing community. Here, you’ll find a team that’s inclusive, values diversity, and is built on a foundational respect for people from all over the world.

We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to mycareer@wyn.com, including the title and the location of the position for which you are applying.

Job Requisition: R-45661

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