We Put the World on Vacation

Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

POSITION REPORTS TO:

Supervisor, Consumer Lending

POSITIONS REPORTING TO THIS POSITION:

N/A

KEY RELATIONSHIPS:

Consumer Finance

PRIMARY OBJECTIVES:

To actively contribute to the company vision of making holiday dreams come true by providing servicing and administrative support to Consumer Finance.

PRINCIPAL RESPONSIBILITIES: (Include but not limited to:)

• To provide support to the diverse section within Consumer finance with day to day functions of the department
  • Document Management
  • Incoming/Outbound communications (email; correspondence; phone)
  • Account Maintenance
  • Data Entry
  • Proofing of documentation
  • Transmittal of accounts
  • General administrative duties

• Complete all required documentation for compliance purposes
• Participate in the coordination of all administrative tasks
• Contribute at team meetings in a proactive manner
• Ensure all work is carried out in accordance with policy and legislation
• Meet schedules, deadlines and time lines.
• Directly assist Key people as required
• Any other reasonable duties as requested or required from time to time
• Employees must ensure they comply with WVRAP’s OH&S Policy, procedures and any reasonable instruction given by WVRAP.
• Employees must not wilfully place at risk the health and safety of themselves or any other persons in the workplace and to not wilfully or recklessly interfere with or misuse anything provided for health and safety.
• Display a Count On Me! service to all internal and external parties. 
• Display innovation through inspiring, creating and improving processes and products. 
• Show integrity in all aspects of the position by doing the right thing, taking responsibility and delivering on the promise. 
• Display leadership values by ensuring effective communication and respecting your peers and managers.  Support others within the team and empower each other wherever possible.

KEY POSITION CRITERIA:

• Excellent time management and organizational skills

• An understanding of the regulatory credit risk framework under National Consumer Credit Protection Act 2009 (NCCP), Anti-Money Laundering (AML) and Privacy Act Australia and New Zealand (Privacy).  Annual Training will be provided.

• Self-motivated team player
• Flexibility, with a willingness to undertake a wide variety of tasks in a fast paced environment
• Commitment to continuous improvement strategies
• Intermediate level Microsoft Office
• Previous experience in a similar role
• Demonstrated commitment to quality customer service
• Minimum typing speed of 50wpm with an excellent degree of accuracy

Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com, including the title and location of the position for which you are applying.