Put the World on Vacation
At Travel + Leisure Co. our mission is simple: to put the world on vacation. We turn vacation inspiration into exceptional travel experiences through nearly 20 of the world’s leading travel brands under Wyndham Destinations, Panorama, and Travel + Leisure Co. Together we’re shaping the future of the travel industry by creating new possibilities for vacationers. That’s part of what makes our work fun and interesting. Every day is a chance to learn something new and influence the global business.
We are currently seeking a Digital Marketing Analyst local to Orlando, FL. This is a hybrid role; in office Monday, Tuesday, and Wednesday/work from home Thursday, Friday. The Digital Marketing Analyst will be responsible for managing and driving consumer-facing email programs. Closely partnering with creative, business operations, web, CRM (Campaign Management) and analytics, this individual will provide support in campaign plans to ensure error-less, timely, and effective implementation of campaigns within email marketing channels. They will also be responsible for reviewing and reporting out on results to make adjustments as needed to campaigns and strategies.
This position requires a collaborative, detail-oriented and self-motivated person who can manage multiple tasks and projects. They will utilize the company’s marketing cloud platform and project management tools to ignite customer engagement channels and deliver various types of communications for multiple brands. This role requires experience and familiarity with best practices related to email marketing, creative and audience segmentation.
Digital Project Management // 40%
Coordinate, develop and produce select email and mobile programs.
Create/manage project requests to meet partner needs, requirements, and schedules.
Align teams with ongoing communications and project updates.
Manage HTML processes with the development team and deliver final proofs for approvals.
Utilize Jira (project management platform) to guide development, CRM and reporting work.
Create, monitor, and keep partners aligned with tasks surrounding strategic planning, legal approvals, brand/creative production, digital deployments and IT development.
Assist with creation of written/visual documentation of standard operating procedures, program objectives, process flows, content requirements and results.
Strategic Marketing Planning and Support // 40%
Lead the strategic planning and marketing solutions for conversion-focused email campaigns.
Partner with CRM (Campaign Management) to create targeting strategies, audience segments and campaign files for various promotions.
Partner with internal resources (creative, legal, operations, web) to deliver approved campaigns.
Partner with external digital agencies to support email campaign management and reporting.
Research, evolve and implement digital solutions for email templatization, A/B testing, compatibility, dynamic content, customization/personalization and marketing automations.
Reporting and Optimizations // 20%
Partner with Digital Analytics Team to create, optimize and monitor digital dashboards.
Distribute reports focused on email deliverability, opens/clicks, site traffic, page views, trends, conversions, bounce rates, etc.
Tell the marketing campaign performance stories through metrics visualizations and analysis.
Construct detailed recommendations and clearly communicate impact surrounding campaigns.
Minimum Requirements and Qualifications
Bachelor’s degree from a 4-year college, preferred
Experience managing and developing digital content for online marketing campaigns
Experience analyzing, reporting, and presenting digital analytics
Experience with marketing project management (timelines, creative, CRM, approval cycles, etc.)
Self-motivated and able to achieve goals with minimal supervision
Excellent ability to manage relationships with internal and external partners
Excellent oral and written communication skills
Excellent presentation skills -- comfortable presenting to groups and leadership
Experience sending and managing email communications, a plus.
Knowledge and experience in vacation industry, a plus
Sales Force Marketing Cloud
Microsoft Office (PowerPoint, Excel)
Ability to travel preferred. Candidate may be asked to attend meetings, training and/or events occasionally (5% or less).
A Place for Everyone
Hospitality is at the heart of all we do at Travel + Leisure Co., including how we treat each member of our growing community. Here, you’ll find a team that’s inclusive, values diversity, and is built on a foundational respect for people from all over the world.
We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to email@example.com, including the title and the location of the position for which you are applying.
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