Resort Manager
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Coral Coast Drive, Palm Cove, Queensland, Australia, 4879
We Put the World on Vacation
Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.
Go Where No Two Days Are The Same.
At Travel + Leisure Co., we are vacation connoisseurs. Come join the fun of putting the world on vacation! We are seeking a dynamic and motivated Resort Manager at Palm Cove to lead our team.
This is a fantastic ‘hands on’ opportunity for an experienced Manager with proven operational knowledge and experience as well as the ability to effectively interact with and service guests. This Resort Manager role is responsible for the daily operational success of the hotel. This position interacts with Club Wyndham Owners, guests, apartment owners, all hotel departments, vendors, the community and the corporate office.
How You’ll Shine
To be successful in this role, you will have:
- You will be a Customer Experience superstar with a passion for creating personalised and memorable holiday experiences for our Club Wyndham owners and guests through meaningful conversations
- Proven experience in leading and engaging a driven team to provide an optimal Customer Experience in a resort environment
- Operational knowledge and experience in all hotel departments with a strong focus on rooms divisions, revenue and yield management.
- Ability to build strong relationships with key internal and external stakeholders including Body Corporate
- Proven experience in driving and achieving top line revenue and bottom line results
- Eye for detail and an analytical mind
- Ability to develop a budget and make sound decisions to ensure the hotel operates efficiently
- Experience in the Sales and Marketing of accommodation
- Strong Revenue Management skills
- Effective leadership, organisational and interpersonal communication skills
- An open door policy with the ability to train, coach, counsel and develop employees
How You’ll Be Rewarded
Build your career with a value driven organisation that promotes continual growth and development for its people. Some of our many benefits on offer include:
- Professional development funding
- Discounted hotel stays across Australia, Fiji, New Zealand
- Subsidised private health cover upon successful completion of probation
- Birthday leave!
Where You’ll Begin Your Journey
The Sebel Palm Cove Coral Coast is a stylish resort located just moments from the beachfront in the tropical village of Palm Cove. Surrounded by lush gardens and close to local cafés, restaurants, and attractions, the resort provides guests with a comfortable and memorable coastal escape.
Where Memories Start with You
Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.
We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com, including the title and location of the position for which you are applying.