Reservations Agent
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2128 Phillip Island Road, Cowes, Victoria, Australia, 3922
We Put the World on Vacation
At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our vacation ownership brands, Club Wyndham, Worldmark, Margaritaville Vacation Club, and Shell Vacations Club, include more than 245 vacation club resort locations across the globe. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.
Go Where No Two Days Are The Same.
At Wyndham Destinations, we are vacation connoisseurs. Come join the fun of putting the world on vacation. If you love meeting new people and have an enthusiastic approach to delivering excellent customer service, join our Phillip Island team as a Reservations Agent today!
How You’ll Shine
We are looking for a customer service superstar! Someone who is passionate about the Bass Coast and wants to share that with everyone who they speak to. We are wanting someone who is confident to speak with people from not only different countries but all walks of life. Someone who is flexible to work a range of shifts from early mornings to evenings, weekends to holidays.
Experience is preferred however not essential! We recruit based on attitude so tell us what you can bring to the team!
How You’ll Be Rewarded
Build your career with a value driven organisation that promotes continual growth and development for its people. Some of our many benefits on offer include:
- Immediate start + full time hours + permanent opportunity
- Subsidised private health insurance (following successful probation period)
- Professional development funding
- Discounted hotel stays across Australia, Fiji, New Zealand
- Supportive team environment
What You’ll Bring
To be successful in this role, you will be able to:
- Update third party booking sites
- Maintain rates, parity and occupancy
- Perform all duties of the front desk, including greeting owners and guests, Check in and out, Answer telephone and email inquiries, portage of luggage, cash handling and balancing procedures, tour & travel enquiries/bookings, reservations and night audit procedures
- Possess a thorough knowledge of the operation of all administration equipment eg. Email, basic word & excel documentation and Credit Card settlement machines.
Where Memories Start with You
Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.
We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com, including the title and location of the position for which you are applying.