How You’ll Shine:The Cashier will be responsible for providing excellent guest service as it pertains to the food and beverage outlets of resort. Address guest orders promptly, complete cash/credit transactions, guest service needs, complete food orders and requests, clean and stock all areas based on inventory control. Maintain the company’s expected high quality standards and follow all safety protocols as dictated by company policy and maintain Occupational Safety and Health Administration (OSHA) standards at all times.How You'll Make an Impact:Responsible for the Food and Beverage function of the resort: Promptly greet guests in a friendly and professional manner. Ensure orders are taken accurately and completely, complete appropriate cash, credit or room change transactions, offer ideas and suggestions to guests when ordering, ensure the packaged products are stocked, maintain cleanliness of all food and beverage areas, assist in preparation of food orders. Maintain positive guest, owner and associate relationships: Respond appropriately to guest inquiries and concerns to ensure total guest satisfaction. Make appropriate service recovery recommendations. Promote team work and quality service through daily communications and coordination with other departments.
What You’ll Bring:
Strong attention to detail and organizational skills.
Excellent communication skills.
Ability to read and comprehend routine instructions, short correspondence and memos in English.
Ability to give high priority to customer service.
Ability to solve problems with a minimum amount of supervision.
Basic office skills helpful including basic math, proper cash handling procedures.
Must maintain a professional appearance and a Can-Do, positive attitude towards all guests and staff.
Ability to multi-task and work in a fast paced environment.
Must be people oriented and able to work independently or with others as needed.
Basic PC Skills including Word, Excel, and Outlook.
Ability to use basic cashier equipment.
Basic knowledge of inventory and rotation of food.
How You'll Be Rewarded
We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include:
Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.
We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com, including the title and location of the position for which you are applying.
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