Responsibilities/Job Duties: This role will be cross trained in All departments described below.

Contracts:

Preparation of timeshare sales contracts for sales department and property owners

Maintain property owner information per PII and PCI standards

Prepare and balance cash and deposits for contracts department

Provides information for sales department as necessary

Assist Business Operations supervisor in support of sales staff

Preparation and maintenance of legal documents

General office work and other duties as assigned

Tour Reception:

Great in person Customer Service skills

Greet and check in guests for presentation, know and learn Tour qualifications for both In House and Frontline guests

Data Entry

Running of Sales Rotation

Any additional tasks that is affiliated with this role

Gifting:

Provide exceptional customer service to all guests

Answer phones and guest questions in a professional manner

Distribute premiums to guests upon closure of presentation

Complete daily gift reconciliation in all systems

Data entry of all gifting information into Central Reservations Systems and running of reports

File and secure all documents per procedures

Maintain property owner information per PII and PCI standards

Assist Business Operations Supervisor in support of sales staff

 Minimum Qualifications:

Timeshare or mortgage loan processing experience preferred

High school diploma or equivalent

Some cash handling experience required

Scheduling flexibility due to business demands

Ability to multi-task in a fast paced environment; able to work under pressure in a team environment

Computer experience

Will work weekend shifts

Must be able to lift up to 25 pounds

Problem solving and good communication skills

Previous experience in these positions helpful: administrative assistant, escrow, clerical, sales coordinator/coordination, customer service, sales support, contracts administration, property management, funding, accounting/accountant, hotel, hospitality.